Privacy Policy for Lowry Overhead Doors
Most Recent Update: 8/21/2024
This Privacy Policy explains how Lowry Overhead Doors collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.lowrydoors.com.
COLLECTION OF PERSONAL INFORMATION
Information collected directly from you:
We may collect personal information directly from you, through a web form, during an online or in-person registration, while booking a job, or when you contact us for customer support.
Personal information we collect directly from you may include first and last name, address, email address, and phone numbers.
Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.
USE OF PERSONAL INFORMATION
Providing Services and related support.
To provide our Services, communicate with you about your Services, provide troubleshooting and technical support, respond to your inquiries, fulfill your orders and requests, process your payments, communicate with you, and for similar service and support purposes.
Communicating with you.
To respond to your inquiries, fulfill your orders and requests, and consider your requests, including to contact you for customer service, to send communications, including updates on promotions, relating to products and services offered by us. You have the ability to opt-out of receiving any promotional communications as described in our terms and conditions.
Analyzing and improving Services, Site and our business.
To better understand and analyze how users access and use our Services, and our other products and offerings, and for other research and analytical purposes, such as trends and preferences of our users, to evaluate and improve our services and business operations and to develop services and features.
Advertising and marketing:
In accordance with applicable laws, to promote our products and services, as well as for direct marketing purposes, including to send you newsletters, client alerts and information we think may interest you. We require opt-in consent to receive certain types of electronic marketing messages, we will only send you such messages if you opt-in to receive them.
Protecting our legal rights and preventing misuse.
To protect the Site, Services and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Use or this Privacy Policy.
Complying with legal obligations.
To comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court order, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements.
DISCLOSURE OF PERSONAL INFORMATION
Internal Use: Customer information is used exclusively by Lowry Overhead Door employees for the purposes stated in this Privacy Policy.
Data Security: Lowry Door employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Website Use of Information
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Third Party Companies
We partner with Google Analytics and Yoast SEO to track traffic and user interaction with our website.
Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.
Akismit: We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Customer information is never bought, sold, rented or shared with third parties.
EMAIL AND TEXT MESSAGE COMMUNICATIONS
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.
If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. For more information, see our Messaging Terms and Conditions available here.
Utah Consumer Privacy Act
We comply with the Utah Consumer Privacy Act (SB 227), which grants consumers specific rights regarding the use and access of their data and imposes obligations on businesses that control and process consumer data. For more information on this legislation, please visit the Utah.gov website.
YOUR PRIVACY RIGHTS
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted.
You have the right to:
Request access to the personal information we hold about you.
Request that we correct any inaccuracies in your information.
Request that we delete your personal information, subject to legal obligations.
To opt out of email and SMS communications at any time.
To exercise any of these rights, please contact us at [email protected]
CHANGES TO THE THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at [email protected] or 801-225-1885
Consent
By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. SMS Campaigns must be opted into by the customer. To request an opt in please click here. All marketing emails can be opted out of by clicking on the link located at the bottom of all emails or by contacting us at [email protected] or by calling 801-225-1885.