D.R. Horton St. George Garage Doors
Congratulations on the purchase of your D.R. Horton home! As found in the D.R. Horton Maintenance Tips from customer care, please review the following notes about your Garage Door.
DR Horton Garage Door
Your DR Horton garage door has been mounted with rollers and tension springs for ease of operation. Some light will be visible around the edges and across the top of the door. Infiltration of the elements can be expected during extreme weather conditions. Since your garage door is a large, moving object, periodic maintenance is necessary.
Homeowner maintenance responsibilities
• Tighten the hardware as needed.
• Per the manufacturers recommendations, apply a lubricant to all moving parts; track, rollers, hinges, pulleys and springs. Avoid over- lubricating to prevent drips on vehicles or the garage floor.
• Repaint your garage door when you repaint your home or more often if needed to maintain a satisfactory appearance.
• Replace batteries at least once a year in remotes and keyless entry (if applicable).
Repair of damage noted subsequent to the Homeowner Orientation is a Homeowner responsibility. DR Horton Garage doors are not covered by the Limited Warranty.
Helpful hints for your DR Horton garage door opener:
• Use care not to interfere with the function of the electric eye.
• Ensure the electric eye is aligned properly. Realign as necessary.
• Familiarize yourself and your family with the steps for manual operation of the door in the event of a power failure.
Safety reminders
Follow the manufacturer’s instructions for safe and reliable door operation. Do not allow anyone except the operator near the garage door when the door is in motion. Keep hands away from all parts of the door except the handle. Do not allow children to play with or around the door. For your safety, have any needed adjustments made by a qualified specialist. The door springs are under a considerable amount of tension and require special tools and knowledge for accurate and safe servicing. Have the door inspected by a professional garage door technician after any significant impact to the door.
Limited warranty guidelines We will confirm that your garage door is in acceptable and operational condition during your Homeowner Orientation. We will only repair noticeable damage (dents) and operation issues noted on the Homeowner Orientation form.
Warranties and Service
Warranty Service:
If you are still within your warranty period and require warranty service, please follow the D.R. Horton warranty submittal process. If your warranty has passed please use the Service Contacts below.
Service Calls and Upgrades
To schedule service calls or exploring additional upgrades for your garage door and/or opener, we’re here to assist you during our business hours, Monday through Friday from 8:00 AM to 5:00 PM.
Contact Information:
Rob Miller with American Pride Door
- Phone: 435-632-1558
- Email: [email protected]
Lowry Doors
- Phone: 801-225-1885
- Email: [email protected]
Emergency Situations:
In case of emergencies, as defined below, please contact the following:
Rob Miller with American Pride Door
- Phone: 435-632-1558
Backup Contact Information:
Lowry Doors Emergency Line
- Phone: 801-709-0225
A garage door emergency refers to situations where there is an urgent need for immediate attention or action concerning the garage door due to safety concerns, operational issues, or security risks. Some common scenarios that may constitute a garage door emergency include:
Safety Hazards: Malfunctions or damage that poses a direct threat to the safety of individuals or property.
Security Breach: Situation that compromises the security of your home, such as a malfunction that prevents the garage door from closing properly or a situation where the door is stuck open.
Inability to Access Garage: Being unable to open or close the garage door, especially during non-business hours, when immediate access is necessary.
Vehicle Entrapment: If a vehicle is trapped inside the garage due to a malfunctioning door, particularly in situations where the vehicle is needed urgently.
We are committed to ensuring the safety, security, and functionality of your garage door, and our team is ready to assist you promptly.
How to Align Safety Reversing Sensors
If your garage door opener will not close from your remote control, and the opener light(s) are flashing, verify if your safety reversing sensors are installed, not obstructed, or out of alignment.
Note: Any garage door opener or replacement logic board manufactured after February 3, 2022, will no longer have this feature.
- If they’re not installed, refer to your owner’s manual for installation steps.
- If obstructed, remove the obstruction, and the opener will resume normal operation.
- If one of the safety sensors LEDs is off or flashing, follow the steps below to realign your safety sensors.
For our newest safety reversing sensors 041-0136 released in 2021, look for the following identifiers:
- A square LED light
- A hole through the sensor for the mounting bolt
- A sticker on the back of the receiving (green LED) sensor
Align the safety reversing sensors
Follow the steps below to align your safety sensors
- Locate both safety reversing sensors located on each side of the garage door, usually fastened to the door tracks, no higher than 6 inches above the garage floor.
- Loosen the wing nut on the front of the receiving sensor (green LED) then align the sensor so both lenses are pointing at each other. When the receiving sensor LED glows steadily, tighten the wing nut.
- Once both of the safety reversing sensor LEDs are glowing steadily, the garage door opener will resume normal operation.
- Test by using your remote control or door control to close the garage door.
To view a video with these instructions demonstrated see Video – How to Align the Safety Reversing Sensors
Garage Door Opener diagnostic codes for safety sensor issues
- On a Security+ 2.0 garage door opener, the up arrow will flash 4 times followed by the down arrow flashing 6 times. This indicates the sensors are misaligned or obstructed (see Diagnostic Codes for Garage Door Openers with UP and DOWN Adjustment Arrows for more help).
- On a Security+ 2.0 garage door opener with an LCD display, the LCD display will show “Error code 4-6 sensor momentarily obstructed” to indicate the sensors are misaligned or obstructed.
- On other garage door openers, the learn button will flash 4 times every 10 seconds, indicating the sensors are misaligned or obstructed (see Diagnostic Codes for Garage Door Openers for more help) .
If you experience additional issues with safety reversing sensors, see How To Troubleshoot The Safety Reversing Sensors When One LED Is Off Or Flickering or How To Troubleshoot The Safety Reversing Sensors When Both LEDs Are Not Lit.